Privacy notice

What are our Privacy Notices for?

IHS Holding Limited (“IHS, “we”, “us”, “our”) values your personal data and are committed to protecting your privacy whenever you interact with us. Please read the applicable Privacy Notice (“Notice”), Vendor Privacy Notice or Candidate Privacy Notice, to understand our policies, processes and procedures regarding the processing of your personal data.  

By these Notices, we explain how your personal data is collected, used, managed and transferred by IHS, and how you can update your personal data with us and exercise your rights in respect of the personal data provided to us.

The Personal Data that we collect

We collect the personal data that you provide us with, for example, by filling in an online form, registering your details or applying for a job through our website.

We may also automatically collect some technical information when you visit our website such as your IP address, and information about your visit, such as the pages that you viewed. This information helps us understand visitor interests and helps us improve our website. When you visit our website, the pages that you look at, and a short text file called a cookie, are downloaded to your computer. By visiting and using our website, you agree to our use of cookies in line with IHS’ policies. For more details about cookies, please read our Cookies Notice available on our website here.

What purpose do we use your Personal Data for?

We may process your personal data to communicate with you, provide you with further information about our service solutions and how we can serve you better, respond to your requests, process your application for employment with IHS or to fulfil our contractual obligations with you.  We may also process your personal data to comply with provisions of applicable laws.

Who do we share your Personal Data with?

We respect your privacy and we limit disclosure of your personal data to third parties. We do not sell, give or trade any personal data that we obtain from you to any third party for data-mining or marketing purposes. However, we may share your personal data with companies within IHS or third parties such as service providers engaged by us to provide services to IHS subject to appropriate data security and protection. We may also share your information where there is a regulatory or statutory obligation to disclose such personal data in accordance with provisions of applicable laws.    

Security and Retention of your Personal Data

Your personal data is kept private and we make every effort to ensure it is secure, including restricting access to personal data held with us on a need to know basis. We require our staff and any third parties who carry out any work on our behalf to comply with appropriate security standards to protect personal data.

We take appropriate measures to ensure that your personal data is only processed for the minimum period necessary in line with the purposes set out in this Notice or as required by applicable laws, until a time it is no longer required or has no use. Once your personal data is no longer required, we destroy it in a safe and secure manner.

What Constitutes your Consent?

Where processing of personal data is based on consent, we shall obtain the requisite consent at the time of collection of the data. In this regard, you consent to the processing of your personal data when you access our platforms, or use our services, content, features, technologies or functions offered on our website or other digital platforms.

Your Rights

IHS collects personal data only for the purposes identified in this Notice and such information cannot be reused for another purpose that is incompatible with the original purpose.  

You can exercise the following rights with respect to your personal data with IHS:

a)    request for and access your personal data collected and stored by IHS;

b)    withdraw consent at any time;

c)     object to automated decision making;

d)    request rectification and modification of personal data kept by IHS;

e)    request for deletion of your personal data;

f)      be informed of and entitled to provide consent prior to the processing of personal data for purposes other than that for which the personal data were collected;

g)    request that IHS restricts processing of your personal data; and

h)    request for information regarding any specific processing of your personal data.

You also have the right to lodge a complaint with the Regulator regarding any issue relating to the processing of your personal data.

Changes to our Privacy Notices

Due to constant changes in technology and regulatory requirements, we may need to change or update our privacy notices from time to time. You will always be able to find the most recent version of our updated Privacy Notices on this site.

Contact & Communication

If you would like further information on either Notice, please contact [email protected]